TRANSFORMATION SERVICES - the management consultancy with implementation expertise in credit management.
In addition to strategic management consulting, our Transformation Services division offers practical consulting services throughout the entire digital transformation process.
From analysis and planning to conception, implementation, monitoring and continuous improvement, we work with you to develop practical solutions for rapid performance improvement.
The advantages at a glance
- Clear determination of the ACTUAL situation in your company thanks to innovative analysis procedures.
- Based on these results, your fields of action are identified and individual concepts for digital transformation are developed, e.g. to
- Increasing customer satisfaction/customer experience
- Implementation of synergies
- Increasing efficiency and productivity
- Reduction of operating costs
- Improvement of service times/costs
The focus of our advisory services lies on four topics:
Process & Strategy Optimisation
Adapting strategy and business processes to the challenges of digital transformation. CRIF supports companies in analysing and improving the impact and efficiency of their business activities and strategies in every phase of the credit lifecycle - from application management to existing customer management to debt collection.
Predictive & Advanced Analytics
Based on CRIF's experience and services, advanced rating and scoring models are developed to enable predictive assessments of companies, the market situation or specific customer groups. We also look into the question of how you can best link the data available in your company, enrich it with further information and use it to increase turnover and customer satisfaction.
Advice on all aspects of digitalisation throughout the entire customer life cycle. The focus here is on "digital onboarding" and the "digital customer journey", among other things. The goal is to achieve greater efficiency and productivity in order to strengthen customer satisfaction.
Consulting services regarding regulatory framework conditions (local and EU-wide) and support in analysing the specifics of current legislation as well as assessing the impact. For the compliance-compliant implementation of regulatory requirements in the area of KYC in the B2B sector, we offer our customers, for example, a modular and automated verification process that can be integrated into the customer-specific process landscape.
Our experience and expertise extends to data-driven projects with over 500 financial clients worldwide.