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Contact - the 360° solution for efficient receivables management

Professional receivables management is becoming more and more important. Because: In their own economic interest, businesses and companies cannot afford the arbitrary extension of payment terms by customers or even complete payment defaults. Competitive pressure, operating costs, administrative expenses and other burdens are too high to do without consistently applied receivables management. In order to steer the digitalisation of your processes in a future-proof direction, we offer you a holistic system solution for efficient receivables management with "Contact".


The advantages at a glance

Contact is CRIF's system solution for efficient receivables management. The 360° solution aims to ensure an optimised and technically sophisticated collection process. The system can be adapted to your individual needs. CRIF has many years of experience in integrating collection systems with a variety of internal and external modules and solutions: Core and transaction systems, CTI (Avaya, Genesys, Cisco, etc.), communication gateways (SMS, email, social networks), data warehouse, decision systems, enterprise service bus, etc.


The most important system functions

  • Differentiation and customisation of functions and system access rights for different user groups
  • Possibility of defining user-defined debtor presentation (flexible adaptation and visualisation of mandatory fields and layout)
  • Flexible adaptation and visualisation of data tables
  • Segmentation according to various criteria (portfolio, debt amount, arrears, etc.)
  • Logging of all user actions
  • Creation of user-defined characteristics
  • Possibility to link documents (files) with debtors
  • Different approaches for planning user activities
  • Case prioritisation
  • Operational control of user activities with warning events
  • Storage of complete debtor processing history
  • Outgoing letters on templates
  • Flexible logic for linking agreements and payments
  • Export data with Excel
  • Information security
  • Customised reporting reports

Fill out the contact form to receive more information about the product. We will get back to you as soon as possible.

For further information about our services you can contact us via our online contact form. As a result of your registration, your details will be stored in our Customer Relationship Management System ("CRM System") and forwarded internally for further processing. The personal data that you provide us with in the context of this contact request will only be used to answer your enquiry or contact you and for the associated technical administration.

The legal basis for data processing here is Article 6 paragraph 1 sentence 1 lit. a DSGVO (consent) or Article 6 paragraph 1S. 1 lit. b DSGVO (implementation of pre-contractual measures). Requests are deleted after two years at the latest. Statutory retention periods shall be observed accordingly.

Here you will find the data protection privacy statement of CRIF GmbH.