CRIF Drives Digital Transformation: AI Chatbot Revolutionizes Risk and Business Analysis

With the latest update to CRIF’s risk management platform, Panorama, accessing company data and performing risk analyses has never been easier. The new chatbot feature eliminates the need for users to manually search through complex business reports. Instead, they simply ask their question—and receive clear, context-based answers instantly.

CRIF Managing Director Dr. Frank Schlein comments on the product update: “This is the first application of its kind in Europe, and it will fundamentally change how business information is used. Users no longer need to painstakingly evaluate business reports; they get exactly what interests them—precisely and up to date.”

The chatbot provides direct answers to individual questions about key figures and analyses, and also offers standard prompts for quick access, such as report summaries, traffic-light ratings, or financial outlooks. Behind the scenes, the system automatically aggregates relevant data sources and delivers concise, clear responses.

But Panorama offers even more: It reduces complexity in risk management by consolidating all relevant checks—creditworthiness, KYC, and ESG—into a single interface. Enhanced with real-time news and supported by the new AI chatbot, Panorama guides the entire analysis process—from answering individual questions to providing additional reports. This enables companies to make informed decisions faster, reduce compliance efforts, and identify risks earlier.

For businesses, this means: time savings, with answers available in seconds instead of minutes; transparency through clear and traceable information; and well-founded decisions thanks to ad-hoc analyses without media disruptions.

With this update, CRIF reinforces its role as an innovation leader in data-driven solutions. By integrating cutting-edge technologies such as AI-powered chatbots, CRIF sets new standards for efficiency and user-friendliness and demonstrates how digital transformation in credit risk management can succeed.