The fashionette AG is a leading European data-driven e-commerce group for premium and luxury fashion accessories. fashionette has been successfully working for many years with the HYBRIGHT solution, the Risk & Fraud platform from CRIF. Several customer-specific verification steps are taken into account along the entire customer journey. By involving all relevant service providers, it represents a 100% customized decision-making platform for fashionette.
"With HYBRIGHT’s integrated dashboard HAWKEYE, we are able to process or manage clarification cases in the shortest possible time. HAWKEYE helps our fraud team focus on the truly important decisions while having all the data at a glance. Striking the right balance between a great shopping experience for our customers and simultaneous risk minimization through a single solution was particularly important to us," emphasizes Laura Vogelsang, Executive Board Member at fashionette AG.
