The company SCHIESSER was founded in 1875 by the then 27-year-old Swiss manufacturer Jacques Schiesser in Radolfzell. At its peak, the company employed 4,000 people in Germany alone. In the 1990s and 2000s, SCHIESSER had to cut many jobs and ultimately filed for insolvency in 2009. Since 2012, SCHIESSER has been part of the globally operating underwear and hosiery group Delta Galil Industries, headquartered in Tel Aviv. Most recently, the group generated revenue of 1.5 billion dollars (1.33 billion euros), with the German underwear manufacturer contributing 185 million euros. SCHIESSER’s collection includes around 4,000 items annually. The SCHIESSER Group employs around 2,000 people worldwide, with about 450 based at the headquarters in Radolfzell.
SCHIESSER was looking for a cross-border risk & fraud solution that could be implemented with minimal IT resources and was easily scalable. The main goals were to achieve the highest possible acceptance rate in the webshop and to minimize bad debts from non-paying customers and fraudsters.
CRIF’s risk & fraud solution checks private individuals in Germany, Austria, Switzerland, and the Netherlands through a single interface in real time. This allows SCHIESSER to benefit from the unique data quality of the market leader in the DACH region and to easily integrate additional countries, data points, and functionalities via the existing interface. Thanks to its modular and flexible structure, the solution can be individually tailored to the business model. The two-stage verification process at checkout enables SCHIESSER’s end customers to enjoy an improved and seamless customer journey.
Thanks to CRIF’s solution, regular exchanges, and professional consulting, SCHIESSER was able to meet and quickly optimize its KPIs regarding acceptance rate, conversion rate, and IKU rate when needed.
