Success Story HAWESKO and CRIF: Reducing bad debts and increasing conversion

Success stories Risk management B2B2C (B2B) E-Commerce
: 09/09/2024

HAWESKO is currently the number one in premium wine retail. With over 55 years of success, HAWESKO (Hanseatisches Wein und Sekt Kontor) is Germany’s number one in shipping high-quality wines, champagne, and spirits. On hawesko.de, wine lovers and connoisseurs are offered simple, direct, and inspiring access to over 5,000 wines from around the world.

HAWESKO and CRIF have been reliable partners for many years:
“The integrated B2B2C solution not only provides us with real-time data in risk management but also detects fraud patterns at an early stage. Cost efficiency is maximized through prior fraud checks and the identification of existing customers. Our project team at CRIF continuously questions the solution, adapts it to changes, and optimizes it according to our needs. This allows us to quickly respond to customer demands, reduce bad debts, and increase conversion through individual limit control,” says Torsten Frühling, Head of Customer Service at HAWESKO.