Solutions for collection agencies

With the Collection ONE product family, CRIF supports larger debt collection agencies and dunning departments in designing, automating, and optimizing their collection processes. The starting point is the diverse information from the credit bureau about the debtor. This information can be individually combined with your experiences or third-party data into precise control elements for the critical decision points in the collection process.

Collection ONE at a glance

Starting with an initial assessment upon transfer to the dunning process and selection of a suitable pre-litigation dunning procedure (Collection ONE FIRST), through the decision to apply for a court order (Collection ONE COURT) or to carry out costly enforcement measures (Collection ONE EXECUTION), to selection within long-term monitoring (Collection ONE REVIVAL), the Collection ONE products offer a holistic solution for your collection processes.

Tailored to your challenges, control elements based on stable rule sets, classic scores, or machine learning methods are used to help you continuously make the best decision. The modules of Collection ONE are also used for segmentation, for example, before buying/selling a portfolio or to control outbound activities. In addition, Collection ONE DEBTS offers easy enrichment of your cases with negative payment experiences and structural data about the debtor.

To (re)establish contact, CRIF offers current address data from its own database (Collection ONE ADDRESS) or as a solution package with additional third-party data sets, including optional resident registration office inquiries and monitoring functionalities (Current Address). These modules also use multidimensional control mechanisms to ensure targeted use of research. Additional research can be selectively used, such as employer identification or heir investigation.

Collection ONE First predicts the likelihood of recovery success immediately after the file is recorded—before any debt collection action is taken. By instantly identifying unprofitable individual cases, process costs can be significantly reduced.

For each file, your own debt collection information is taken into account. Additionally, our own credit bureau data is incorporated. This results in much higher precision and makes it easier to identify repeat debtors. We also provide you with further information such as phone numbers and negative indicators.

The Court Check automatically and reliably makes decisions about which claims are suitable for legal dunning procedures. This helps avoid costly court fees for cases with little chance of successful recovery. Court Check combines all relevant information from your organization with our data and expertise. This saves you the effort and costs associated with manual research. Additionally, repeat debtors are identified, and current phone numbers and relevant credit information are provided.

For claims where the enforcement order or judgment was issued more than three months ago, Collection ONE Execution accurately predicts the recovery rate. The Execution Check enables an automated analysis of all cases pending enforcement. Only those cases that have a fundamental chance of payment and where involving a bailiff is worthwhile are selected.

Through continuous monitoring, you can immediately identify opportunities for claim recovery and respond promptly. The dunning process is resumed at the ideal time.

Achieving more together

By combining information in a collaborative approach, higher informational value can be generated according to specific needs. This enables you to make better decisions more frequently, resulting in measurably greater collection success and lower costs. CRIF optionally supports this with ongoing benefit analyses and process consulting for further optimization. The Collection ONE product family is already integrated into various debt collection software systems via the interface of the same name.